The core mission of the Defense Contract Management Agency (DCMA) is to provide oversight, administration, and support for the defense contracts that deliver the supplies and services that are critical to U.S. Department of War (DOW) warfighting capabilities and business operations. In 2014, DCMA launched a resource workload modeling effort with the potential to provide better data to help size and shape its workforce to maximize its efficiency and effectiveness.
The authors of this report evaluate DCMA’s Integrated Resource Workload Model (IRWM), its Resource Workload Model (RWM) components, and the ecosystem in which the IRWM operates. They focus on the IRWM’s ability to shed light on two key questions of interest to DCMA and DOW leaders: (1) whether DCMA is accepting the highest-priority mission work, given current funding and staffing levels, and (2) whether DCMA is doing work efficiently and to the appropriate standard of performance.
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